Restaurant Manager

Job Description – Outlet Manager (Ice Cream Parlour & Café) Job Title: Outlet Manager Location: Jaipur (C-Scheme) (update if needed) Department: Operations / F&B Reports To: Operations Manager / Owner Job Summary The Outlet Manager will be responsible for managing the overall operations of the ice cream parlour and café, ensuring high-quality service, maintaining hygiene standards, handling staff, and driving sales growth. The role includes managing daily operations, customer experience, inventory, and catering orders. Key Responsibilities 1. Operations Management Oversee daily outlet operations and ensure smooth functioning Maintain cleanliness, hygiene, and food safety standards Ensure proper opening and closing procedures 2. Team Management Supervise and manage staff including baristas and service team Prepare duty rosters and manage attendance Train staff on SOPs and customer service standards 3. Customer Service Ensure excellent customer experience Handle customer complaints professionally Maintain a welcoming and friendly environment 4. Sales & Business Development Achieve daily and monthly sales targets Promote products, combos, and seasonal offers Monitor performance and suggest improvements 5. Inventory & Vendor Management Manage stock of ice creams, beverages, and supplies Coordinate with vendors for timely procurement Control wastage and maintain inventory records 6. Catering & Events Manage bulk and catering orders for parties and events Coordinate with clients for requirements and delivery timelines Arrange live counters/setups and ensure smooth execution Maintain product quality and temperature during service 7. Reporting & Cash Handling Maintain daily sales and expense reports Ensure billing accuracy and proper cash handling Share reports with management regularly Qualifications Bachelor’s degree (preferred) 2–5 years of experience in café, QSR, or ice cream parlour operations Skills Required Team leadership Customer service excellence Communication skills Problem-solving ability Time management Basic financial understanding Knowledge of POS and inventory systems Salary & Contact Salary: Up to ₹30,000/month Contact: Mukesh Yadav Phone: 9119208081