Cafe Staff

Job Title: Retail Sales Associate / Store Executive Location: Sector 23, Gurugram Industry: Food & Beverage (Milkshakes / Ice Cream / Quick Service Job Summary: We are looking for an energetic and customer-focused Retail Sales Associate to join our outlet team. The role involves serving customers, handling billing operations, maintaining hygiene, and ensuring a great in-store experience. Key Responsibilities: • Greet customers warmly and assist them with product selection • Take orders accurately and serve milkshakes, ice creams, and other items • Operate POS (Point of Sale) system for billing and payments • Maintain cleanliness and hygiene of the store as per standards • Ensure proper display and stocking of products and ingredients • Handle customer queries and resolve basic concerns politely • Upsell and promote ongoing offers or combos • Manage daily opening and closing tasks of the outlet • Coordinate with team members for smooth operations Requirements: • Minimum qualification: 12th pass • Prior experience in retail / food service is preferred (not mandatory) • Basic understanding of POS or willingness to learn • Good communication and interpersonal skills • Positive attitude and willingness to work in shifts • Ability to handle customers professionally Compensation & Benefits: • Competitive in-hand salary • Performance-based incentives • Growth opportunities within the business • Friendly and supportive work environment Preferred Candidate Traits: • Honest and responsible • Punctual and disciplined • Team player with a customer-first mindset