Cafe Staff

Job Title: QSR Crew Member / Service Staff (Order Taking & Serving) Location: SuperDonuts (QSR Outlet) Department: Operations / Store Team Job Type: Full-Time Job Summary: Superdonuts is hiring energetic and customer-friendly QSR Crew Members who can take orders, prepare food items as per brand standards, pack orders, and serve/deliver orders to guests. The candidate should maintain hygiene, follow SOPs, and provide fast service with a smile. Key Responsibilities: Order Taking & Billing Welcome customers and take orders politely. Suggest add-ons and combos to increase sales. Handle billing on POS machine/cash counter. Accept payments (cash, UPI, card) and maintain accuracy. Order Preparation & Packing Prepare food items as per Superdonuts standards. Pack takeaway/delivery orders properly with correct labeling. Ensure correct quantity, quality, and presentation of orders. Maintain proper food safety and hygiene while preparing items. Serving & Guest Handling Serve orders to dine-in customers. Ensure customer satisfaction and handle basic queries. Maintain clean tables and guest area. Store Hygiene & Maintenance Maintain cleanliness of counter, kitchen area, and store. Follow hygiene and safety standards (FSSAI guidelines). Ensure proper stock arrangement and waste disposal. Stock & Inventory Support Assist in checking stock levels of raw materials. Inform manager about low stock items. Support daily opening and closing duties. Skills Required: Good communication skills (Hindi/English). Customer handling and polite behavior. Basic knowledge of food preparation and hygiene. Teamwork and discipline. Requirements: Minimum qualification: 10th/12th pass (preferred). Experience in QSR/Food outlet is a plus (Freshers can also apply). Willing to work in shifts, weekends, and holidays. Must be active, punctual, and well-groomed. Benefits: Salary + Incentives Meal during shift Growth opportunities within Superdonuts Training provided