Telecalling Executive

Job Title: UAE Chat & Telecaller Executive Location: Mumbai (Handling UAE Process) Job Summary: We are looking for dynamic and customer-focused Chat & Telecaller Executives to handle UAE-based customers. The role involves interacting with leads through calls and chat platforms, explaining products/services, and converting inquiries into successful sales while ensuring excellent customer service. Key Responsibilities: Handle outbound and inbound calls with UAE customers Respond to customer queries via WhatsApp, live chat, and email Explain product/service details clearly and professionally Follow up with interested customers and close sales Maintain proper records of conversations and lead status in CRM Achieve assigned sales and performance targets Ensure high customer satisfaction and professional communication Required Skills & Qualifications: Prior experience in Tele calling / Chat Process (UAE or International process preferred) Strong English communication skills (Arabic knowledge is an advantage) Good convincing and negotiation skills Comfortable working in UAE shift timings Basic computer knowledge and CRM handling Preferred Experience: Experience in Insurance, Financial Services, or Sales Process Experience handling international customers