Telecaller Executive

About the Role We are looking for a confident and enthusiastic Telecaller to join our growing team. In this role, you will be the first point of contact for our customers — making and receiving calls, sharing information about our products/services, and helping build strong customer relationships. If you enjoy speaking with people and have a positive attitude, we would love to hear from you. Key Responsibilities Make outbound calls to potential and existing customers to inform them about our products and services. Handle inbound customer queries professionally and provide prompt, accurate assistance. Maintain and update customer records in the system after every interaction. Follow up with leads and interested customers in a timely manner. Communicate with customers and team members via WhatsApp for quick coordination. Meet daily/weekly call targets and contribute to team goals. Report call summaries and outcomes to the reporting manager on a regular basis. Requirements & Qualifications Minimum 1 year of experience in telecalling, customer service, or a similar role (mandatory). Good spoken communication skills in Hindi and/or English; clear and confident voice. Basic computer knowledge — ability to use MS Word, Excel, email, and internet. Comfortable using WhatsApp for business communication. Positive attitude, patience, and strong listening skills. Ability to handle rejection calmly and stay motivated. 10th / 12th pass or graduate — any stream accepted. Preferred Candidate Profile Female candidates are strongly preferred for this position. Local candidates or those with easy commute access preferred. Prior experience in sales, insurance, banking, or real estate telecalling is an added advantage. What We Offer Competitive and attractive salary (based on experience and performance). Performance-based incentives and bonuses. Friendly and supportive work environment. Fixed working hours with weekly off. Growth opportunities within the organization. How to Apply Interested candidates may send their resume or a brief introduction on WhatsApp. Walk-in interviews are also welcome during working hours. We look forward to meeting you!