Sales Telecaller

Key Responsibilities: Outbound Calls: Contact potential or existing customers to promote products, services, or special offers. Inbound Support: Answer incoming calls to address customer inquiries, complaints, or support needs. Lead Generation/Sales: Convert prospects into sales and schedule appointments for sales teams. Data Management: Accurately record details of calls, customer interactions, and updates in the CRM system. Product Knowledge: Maintain in-depth knowledge of company offerings to answer questions accurately. Skills and Requirements: Communication: Exceptional verbal communication, including clear pronunciation, proper phone etiquette, and active listening. Persuasion & Negotiation: Ability to influence customers, handle objections professionally, and close sales. Resilience: Ability to handle high rejection rates, maintain a positive attitude, and manage stress. Technical Skills: Basic computer skills and experience with CRM software. Education/Experience: Generally requires a high school diploma or equivalent, with previous experience in telecalling or customer service preferred.