Bpo Team Leader

Working Days: 6 Days Working + 1 Rotational Off Office Timing: 9:00 AM – 6:00 PM Position: Team Leader – Telesales Salary Up to ₹35,000 CTC ₹27,000 In-Hand Attractive Incentives Job Responsibilities Manage and lead a team of telesales executives. Monitor daily team performance and target achievement. Prepare and manage team rosters and schedules. Handle shrinkage and attrition management. Manage weekly offs and team attendance. Motivate team members to improve productivity. Conduct regular performance reviews and coaching sessions. Ensure quality customer interactions and process compliance. Coordinate with management for team reporting and operations. Eligibility Criteria Graduation is mandatory. Minimum 6 months of experience as a Team Leader in any BPO (on paper). Experience in telesales or customer support process preferred. Required Skills Team handling and leadership skills Roster making and workforce management Shrinkage and attrition handling Week-off management Good communication and reporting skills Target-oriented mindset Ability to motivate and guide teams Perks & Benefits Attractive incentive structure Growth opportunities within the organization Professional work environment Performance-based rewards Interested candidates can apply now or share their updated CV.