Travel Consultant

Job Title: Senior Executive Ticketing Operations– Travel Consultant Industry: Travel & Tourism only Experience: 2–4 Years Location: Malad, Mumbai (Work from Office) Job Description: We are hiring a Ticketing Operations (Travel Consultant) with hands-on experience in flight bookings, reissues, refunds, and fare rules. The role requires strong knowledge of GDS systems and airline procedures, supporting both B2B and B2C ticketing operations. Key Responsibilities: • Handle group booking requests from B2B partners (travel agents, corporates, etc.) • Provide best fare quotes, negotiate group rates with airlines • Issue tickets, handle reissuance, cancellations, and refunds • Coordinate with airline representatives for seat blocks, PNRs, and confirmations • Manage end-to-end group travel itineraries, including pre- and post-sales support • Maintain relationships with airline partners and B2B clients • Keep updated with airline policies, group fare trends, and industry regulations • Generate and share reports on group booking performance and pipeline Required Skills & Qualifications: • 2–3 years of experience in travel consulting with focus on group bookings (B2B) • 2 -3 years of hands-on experience of GDS systems -Amadeus, Galileo, Sabre • Excellent communication and negotiation skills • Ability to handle multiple group requests and tight deadlines • Strong attention to detail and customer service orientation