Service advisor

Position- Service Advisor Location- Bengaluru Experience- 2 to 6 yrs. Annual CTC – Upto Rs. 6 lakhs per annum Preferred candidate – Automobile Industry (Experience add-on Car Spare parts) Job Description: • Looking for Service Advisor to join our dynamic team and embark on a rewarding career journey. • Strong knowledge of automobile car spare parts. • Enquiry Management. • Attend Enquiry and Given Product Demonstration. • Enquiry Follow-Up and Order Booking. • Good communication & negotiation skills. • You are Capable of capturing revenue opportunities through identification of additional work, value added services, and up-selling of service products with conviction. • You actively approach customers, thus showing excellent communication skills. Method and process competence • Follow up with customers to ensure satisfaction with services provided. • Any Service experience are considered. (Experience in automobile) Key Responsibility Areas • Customer service: Greet customers, answer questions, and build relationships • Scheduling: Schedule appointments, drop-offs, and pick-ups • Communication: Communicate with customers and technicians about Spare part status • Sales: Sell products and services, and suggest packages and retail options • Maintain Customer database location-wise. • Handle customer objections from time to time and bring them to a resolution Candidate Profile: • Must have worked in automobile spare parts for minimum 2 years • Candidate must possess technical knowledge about car spare parts – genuine & aftermarket • Any stream Diploma, graduate/ post-graduate is fine.