Sales Representative

Our prefer opportunities in the same travel sales profile, especially in B2C domestic travel sales, and my first preference would be a company located nearby for better accessibility and long-term commitment. Roles and Responsibilities of a B2C Sales Representative in a Domestic Travel Company 1. Handling Customer Inquiries Attend calls, WhatsApp messages, emails, website leads, and walk-in customers. Understand customer requirements such as destination, budget, travel dates, hotel preference, and group size. Provide quick and accurate responses to customer queries. 2. Selling Domestic Travel Packages Promote holiday packages, honeymoon tours, family vacations, adventure trips, weekend getaways, and pilgrimage tours. Recommend suitable destinations and packages according to customer interests and budget. Explain package inclusions such as hotels, transport, meals, sightseeing, and activities. 3. Creating Customized Itineraries Prepare personalized travel plans based on customer preferences. Suggest alternative destinations or packages when required. Share quotations and detailed itineraries with customers. 4. Converting Leads into Bookings Follow up regularly with potential customers. Convince customers by highlighting package benefits, discounts, and unique experiences. Achieve monthly sales and revenue targets. 5. Booking Coordination Coordinate hotel reservations, transportation, flights/train tickets, and sightseeing arrangements. Ensure all bookings are confirmed before customer travel dates. Share vouchers, tickets, invoices, and travel schedules with customers. 6. Customer Relationship Management Maintain good relationships with existing customers for repeat bookings. Collect feedback after trips and resolve complaints professionally. Encourage referrals and positive reviews. 7. Upselling and Cross-Selling Promote add-on services like travel insurance, airport transfers, activities, upgraded hotels, or meal plans. Inform customers about seasonal offers and premium packages. 8. Maintaining Sales Records Update customer details and booking status in CRM systems. Maintain follow-up records and payment details. Prepare daily or weekly sales reports for management. 9. Market and Destination Knowledge Stay updated on domestic tourist destinations, travel trends, weather conditions, and festival seasons. Keep knowledge of competitor pricing and travel offers.