Customer Care Executive

Job Title: Counter Sales Executive Job Summary: The Counter Sales Executive is responsible for assisting walk-in customers, promoting products, handling sales transactions, and ensuring excellent customer service at the sales counter. Key Responsibilities: Greet and assist customers visiting the store or counter Understand customer needs and recommend suitable products Handle billing, invoicing, and cash/card transactions Maintain product displays and ensure stock availability Answer customer queries regarding products, pricing, and offers Achieve daily/weekly/monthly sales targets Coordinate with the inventory team for stock updates Handle customer complaints and provide appropriate solutions Maintain cleanliness and organization of the counter area Required Skills: Good communication and interpersonal skills Basic knowledge of sales and customer handling Ability to persuade and upsell products Basic computer skills (billing software, MS Office) Positive attitude and customer-focused approach Qualifications: High school diploma or equivalent (Bachelor’s degree preferred) Previous experience in retail or counter sales is an advantage