Store Manager

We are looking for a responsible and result-oriented Store Manager to handle day-to-day store operations, manage staff, ensure high service quality, and maintain customer satisfaction. Key Responsibilities 1️⃣ Store Operations Management Oversee daily laundry & dry-clean operations Ensure proper tagging, billing, and delivery of garments Maintain cleanliness and hygiene of the store Monitor machine usage and report technical issues 2️⃣ Team Supervision Supervise ironing staff and helpers Manage duty schedules and attendance Train staff on quality standards and customer service 3️⃣ Customer Handling Handle walk-in customers and WhatsApp bookings Resolve customer complaints professionally Maintain positive customer relationships 4️⃣ Sales & Targets Promote ongoing offers (e.g., 3 blankets/quilt at price of 2) Upsell premium services like vacuum packing & antibacterial treatment Maintain daily sales reports 5️⃣ Inventory & Cash Handling Manage stock of detergents, chemicals, packaging materials Maintain daily cash collection records Ensure proper billing and payment reconciliation Skills Required Good communication skills (Hindi + Basic English) Basic computer knowledge (Billing software, WhatsApp) Leadership & team handling ability Responsible and honest personality