Store Manager

Job Description for Store Manager 1. Sales & Customer Experience Drive department sales and achieve assigned targets. Ensure excellent customer service and handle customer escalations effectively. Monitor conversion, average billing value, and add-on sales. Promote ongoing offers, schemes, and loyalty programs. 2. Team Management Supervise, train, and motivate department staff. Prepare duty rosters and ensure adequate floor coverage. Conduct regular briefings and on-the-job training. Monitor staff grooming, attendance, and performance. 3. Store Operations Ensure smooth daily operations of the department. Maintain VM standards as per brand guidelines. Ensure product availability, proper tagging, and shelf replenishment. Coordinate with the back-end team for stock movement and replenishment. 4. Inventory Management Monitor stock levels, fast/slow-moving SKUs, and shrinkage. Conduct cycle counts and support stock audits. Ensure FIFO and proper stock handling. 5. Compliance & Process Adherence Follow company SOPs, safety, and loss prevention guidelines. Ensure billing, returns, and exchanges are done as per policy. Maintain discipline and store hygiene standards. 6. Reporting & Coordination Share daily/weekly sales and stock reports with the Store Manager. Coordinate with other departments to ensure smooth store operations. Support store-level initiatives and campaigns. Key Skills & Competencies: Strong leadership and people management skills Good communication and customer handling ability Sales-driven and result-oriented mindset Basic knowledge of retail KPIs Problem-solving and decision-making skills Qualification & Experience: Any graduate (preferred) 2–5 years of experience in organized retail Prior experience as a Team Lead / Senior Executive / Department Supervisor is an advantage Interested candidate share your cv in this number 9156928495