Store Manager
30,000 - 40,000 per month
Auto Lab
Kirti Nagar, Delhi
Job Highlights
- Graduate and above
- Males Only
- 10:00 AM - 08:00 PM | 6 days working
Job Description
Role Objective (Concise Takeaway)
Drive studio revenue, maintain operational efficiency, and deliver premium customer experience while managing the team, workflow, and sales pipeline.
Key Responsibilities
Sales Conversion & Upselling — Convert walk‑ins, leads, and calls into paid jobs; upsell PPF, coatings, and add‑ons.
Customer Experience Management — Greet clients, understand needs, explain services, handle escalations, ensure 5‑star experience.
Studio Operations Oversight — Manage daily workflow, job scheduling, bay allocation, and quality checks.
Team Coordination — Supervise detailers, assign tasks, track productivity, ensure SOP compliance.
Inventory & Product Management — Track consumables, chemicals, pads, PPF rolls, tools; reorder before stockouts.
Lead Management — Handle WhatsApp, Instagram, Google leads; maintain follow‑ups and CRM entries.
Billing & Documentation — Create invoices, maintain job cards, update customer records.
Brand & Reputation Building — Manage reviews, before/after photos, social media coordination.
Reporting & Analytics — Daily sales report, job status report, inventory report.
Studio Hygiene & Presentation — Ensure the studio looks premium, clean, and customer‑ready at all times.
Key Performance Indicators (KPIs)
Sales Conversion Rate
Target: 45–60% for walk‑ins & inbound leads.
Monthly Revenue Achievement
Target: Based on studio size (₹8–25 lakh typical range).
Upsell Ratio
Target: 20–30% of customers add at least one additional service.
Customer Satisfaction Score
Target: 4.7+ Google rating, 90% positive feedback.
Repeat Customer Rate
Target: 25–40% depending on service mix.
Lead Response Time
Target: Under 5 minutes for WhatsApp/Instagram/Google leads.
Job Completion Efficiency
Target: 95% jobs completed within promised timelines.
Inventory Turnover Accuracy
Target: Zero stockouts of essential chemicals, pads, PPF rolls.
Team Productivity Score
Target: Daily output per detailer meets SOP benchmarks.
Skills & Competencies Required
Strong communication & persuasion
Understanding of detailing services (PPF, coatings, polishing, interior care)
Basic technical knowledge of tools & chemicals
CRM & lead management
Team leadership
Problem‑solving & customer handling
Time management & workflow planning
It is a Full Time Retail / Counter Sales job for candidates with 1 - 4 years of experience.
Other Details
- Qualification
- Graduate and above
- Experience
- 1 - 4 years Experience in Retail / Counter Sales
- Salary
- 30,000 - 40,000 per month
- Job Type
- Full Time
- Working Days
- 6 days working
- Gender
- Male
- Openings
- 1 Opening
- Incentives
- ₹0 incentives included
- Location
- Kirti Nagar, Delhi
Contact & Interview
Contact Person: Kunal Verma
Interview Address: I-110, Kirti Nagar, Delhi
Note: Never pay money to anyone for a job. Report recruiters who ask for fees.
More about this Store Manager job
What skills and experience do you need for this Store Manager job?
Ans : To apply for this Store Manager job, candidates should have skills like Customer Handling, Product Demo, Store Inventory Handling along with 1-4 years of experience.
What salary is offered for this Store Manager job?
Ans : The salary for this Store Manager job ranges between ₹30,000-₹40,000 per month.
What are the working days and timings for this job?
Ans : This Store Manager job has 6 days working days and timings from 10:00 AM - 08:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kirti Nagar, Delhi.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-4 years of experience can apply for this Store Manager job. Only male candidates can apply.
What does the role of Store Manager involve?
Ans : As a Store Manager, your work will involve skills like Customer Handling, Product Demo, Store Inventory Handling. This role is part of Retail / Counter Sales category.
Where is this job located?
Ans : This Store Manager job is located in Kirti Nagar, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Customer Handling, Product Demo, Store Inventory Handling along with 1-4 years of experience is ideal for this Store Manager job.
Why should you apply for this Store Manager job?
Ans : This Store Manager job offers a salary between ₹30,000-₹40,000 per month. This is a Full Time opportunity and has 1 openings available.