Shop Staff

The Coffee Shop Staff are responsible for delivering excellent customer service and supporting daily café operations. This role includes preparing food and beverages, handling transactions, and maintaining cleanliness. The position requires teamwork, communication, and adherence to company standards. Staff members play a vital role in customer satisfaction and smooth operations. This role ensures a welcoming and efficient service environment. Key Responsibilities: • Prepare and serve beverages and food items • Take customer orders and handle billing/cash transactions • Maintain cleanliness and hygiene of the café and work areas • Manage product display and storage • Assist in stock management and inventory replenishment • Follow company recipes, procedures, and service guidelines • Handle customer queries and resolve complaints professionally • Support team members to ensure smooth daily operations • Adhere to company policies and shift schedules • Provide polite and friendly service to customers