After sales service in-charge
10,000 - 40,000 per month
Om Rac India
Kothrud, Pune
Job Highlights
- All Education levels
- Males Only
- 6 days working | Flexible Shift
- Job Benefits: PF
Job Description
Job Summary: The Service Manager will be responsible for managing all HVAC service operations, maintenance
activities, AMC contracts, breakdown services, team management, customer satisfaction, and timely execution of
service jobs. The role requires strong technical knowledge, leadership skills, and client coordination abilities.
Key Responsibilities:
1. Service Operations Management
Handle daily HVAC service activities including preventive maintenance and breakdown calls.
Ensure timely closure of complaints and service requests.
Manage Annual Maintenance Contracts (AMC) and service schedules.
Monitor service quality and ensure customer satisfaction.
2. Team Management
Supervise service engineers, technicians, and support staff.
Allocate manpower as per site requirements.
Conduct team training for technical and safety standards.
Monitor attendance, productivity, and discipline of service team.
3. Customer Coordination
Coordinate with clients for service schedules, complaints, and feedback.
Maintain strong customer relationships.
Resolve escalations and critical complaints professionally.
4. Technical Responsibilities
Diagnose HVAC system issues and provide solutions.
Guide team on repair, installation, and maintenance activities.
Ensure proper use of tools, equipment, and spare parts.
5. Reporting & Documentation
Prepare service reports, PM reports, call logs, and monthly MIS.
Track pending complaints and closure status.
Maintain records of service contracts, warranties, and spare inventory.
6. Commercial Responsibilities
Support quotation preparation for repairs and spare replacements.
Coordinate billing for AMC and service jobs.
Monitor service revenue and cost control.
Required Qualifications:
Diploma / BE in Mechanical / Electrical Engineering / HVAC related field.
3+ years’ experience in HVAC service management.
Strong knowledge of AC systems, VRF, Chillers, Precision AC, Ventilation systems.
Good communication and leadership skills.
Computer knowledge (Excel, Email, ERP
It is a Full Time Refrigerator & AC Technician job for candidates with 1 - 3 years of experience.
Other Details
- Qualification
- All Education levels
- Experience
- 1 - 3 years Experience in Refrigerator & AC Technician
- Salary
- 10,000 - 40,000 per month
- Job Type
- Full Time
- Working Days
- 6 days working
- Gender
- Male
- Openings
- 2 Openings
- Incentives
- ₹0 incentives included
- Location
- Kothrud, Pune
Contact & Interview
Contact Person: Uttara
Interview Address: Kothrud, Kothrud, Pune
Note: Never pay money to anyone for a job. Report recruiters who ask for fees.
More about this After sales service in-charge job
What skills and experience do you need for this After sales service in-charge job?
Ans : To apply for this After sales service in-charge job, candidates should have skills like Repairing, Servicing, Installation along with 1-3 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹40,000 per month in this After sales service in-charge position.
What shift and timings does this job follow?
Ans : This After sales service in-charge job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kothrud, Pune.
How many vacancies are there for this After sales service in-charge job?
Ans : There are 2 vacancies for this After sales service in-charge role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 1-3 years of experience are eligible to apply for this After sales service in-charge role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a After sales service in-charge, you will work on skills like Repairing, Servicing, Installation.
What is the job location for this position?
Ans : The job location for this After sales service in-charge position is Kothrud, Pune.
Who is the right fit for this After sales service in-charge job?
Ans : A candidate having skills like Repairing, Servicing, Installation with 1-3 years of experience is the right fit for this After sales service in-charge job.
What makes this After sales service in-charge job a good opportunity?
Ans : This After sales service in-charge job is a good opportunity as it offers a salary between ₹10,000-₹40,000 per month. This is a Full Time job and has 2 openings.