Receptionist/Sales Executive

GRE – Roles & Responsibilities 1. Front Office & Customer Handling Welcome and greet walk-in clients at the site/office Attend incoming calls and direct them to the concerned team Maintain a professional and friendly front desk environment 2. Client Coordination Assist customers with basic project information Coordinate with the sales team for client meetings and site visits Follow up with clients for appointments and feedback 3. Data Management Maintain visitor records and client database Update CRM with customer details and interactions Ensure proper documentation of walk-ins and inquiries 4. Site Visit Support Arrange site visits for clients Coordinate transport/logistics if required Ensure smooth customer experience during visits 5. Communication & Follow-ups Handle customer queries via calls, emails, and messages Follow up with interested clients for conversions Share project details, brochures, and updates 6. Coordination with Internal Teams Work closely with sales, CRM, and marketing teams Inform concerned departments about client requirements 7. Customer Experience Ensure a positive customer experience at all touchpoints Handle basic complaints and escalate when needed Skills Required Good communication & interpersonal skills Presentable and professional attitude Basic computer & CRM knowledge