Receptionist

Title: Receptionist Location: Ahmedabad, Gujarat Employment type: On contract Skills: front desk management, day-to-day administrative support, record keeping and courier management. JOB SUMMARY: We are seeking a professional, courteous, and organized Female Receptionist with 3-5 years of experience in visitor management, customer call handling, and courier coordination. The ideal candidate will be the first point of contact for visitors and callers, maintain a welcoming reception area, and support basic administrative tasks. Strong English communication and email etiquette are essential. Proficiency in MS Excel, MS Word, and MS PowerPoint is required. KEY RESPONSIBILITIES: 1. Front Desk Management: Greet and assist visitors, verify appointments, issue visitor badges, and maintain a tidy reception area. 2. Call Handling: Answer, screen, and route incoming calls professionally; take accurate messages and follow up as required. 3. Email Communication: Manage the general reception inbox; respond to routine queries, forward messages to relevant teams, and maintain email logs. 4. Courier and Mail Management: Receive, log, distribute, and dispatch incoming and outgoing couriers and parcels; coordinate with courier vendors and maintain records. 5. Appointment Scheduling: Maintain meeting room bookings and coordinate schedules for visitors and internal stakeholders. 6. Record Keeping: Maintain visitor logs, call logs, courier registers, and basic administrative records in digital and physical formats. 7. Basic Administrative Support: Prepare simple documents and presentations, assist with photocopying/scanning, and support ad hoc office tasks. 8. Security and Confidentiality: Follow security protocols for visitor access and handle sensitive information with discretion. 9. Vendor Coordination: Liaise with housekeeping, security, and courier vendors to ensure smooth day-to-day operations. REQUIRED QUALIFICATIONS AND EXPERIENCE: 1. Experience: 3–5 years in a receptionist, front desk, or customer-facing administrative role. 2. Education: Minimum bachelor degree in any discipline; a diploma or certificate in office administration or hospitality is an advantage. 3. Technical Skills: Working knowledge of MS Excel, MS Word, and MS PowerPoint; comfortable using email clients and basic office equipment (phone systems, printers, scanners). 4. Communication: Excellent spoken and written English; clear telephone etiquette and professional email writing skills. 5. Interpersonal Skills: Polite, presentable, and customer-oriented with strong interpersonal skills. 6. Organizational Skills: Ability to multitask, priorities, and maintain accurate records. 7. Other: Punctual, reliable, and able to work independently with minimal supervision. DESIRED COMPETENCIES: Professional appearance and friendly demeanor. Strong attention to detail and accuracy. Problem-solving attitude and ability to remain calm under pressure. Basic knowledge of workplace health and safety procedures. Familiarity with visitor management systems is a plus.