Helpdesk Executive (Office)
10,000 - 18,000 per month
Mswipe Technologies
Hebbal, Bangalore
Job Highlights
- All Education levels
- Females Only
- 09:00 AM - 06:00 PM | 6 days working
- Job Benefits: Insurance, PF
Job Description
Company: Mswipe Technologies pvt Ltd
Language: English (fluent), Hindi, and any local language
Department: Help Desk
Location: Bangalore
Qualification: 10th or Above
Work Mode: Work from Office
Job Summary:
We are looking for a Help Desk Executive to provide technical and operational support to customers and field engineers using our POS (swiping) machines. The candidate will handle customer queries, troubleshoot device issues, and coordinate with the technical team to ensure smooth machine operation and customer satisfaction.
Key Responsibilities:
Act as the first point of contact for customers and field staff for POS/swiping machine related issues.
Handle inbound calls, emails, or chats to log customer complaints or queries.
Troubleshoot basic technical issues such as connectivity, printing, transaction errors, and device setup.
Guide customers through configuration steps and software updates.
Coordinate with field service engineers for on-site support when required
Preferred Skills:
Experience in the banking/payment industry or POS device support.
Knowledge of terminal configuration and application installation. (Any BPO industry
candidate preferred)
Familiarity with remote troubleshooting tools.
Work Schedule: Working Days: 6 Days (Monday to Saturday)
Working Hours: 10:30 AM to 7:30 PM
It is a Full Time Receptionist job for candidates with 6 months - 6+ years Experience.
Other Details
- Qualification
- All Education levels
- Experience
- 6+ months Experience in Receptionist
- Salary
- 10,000 - 18,000 per month
- Job Type
- Full Time
- Working Days
- 6 days working
- Gender
- Female
- Openings
- 10 Openings
- Incentives
- ₹0 incentives included
- Location
- Hebbal, Bangalore
Contact & Interview
Contact Person: Deepak
Interview Address: Hebbal Bengaluru, Hebbal, Bangalore
Note: Never pay money to anyone for a job. Report recruiters who ask for fees.
More about this Helpdesk Executive (Office) job
What skills and experience do you need for this Helpdesk Executive (Office) job?
Ans : To apply for this Helpdesk Executive (Office) job, candidates should have skills like Computer Knowledge, Customer Handling, Handling Calls, Organizing & Scheduling along with 1-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Helpdesk Executive (Office) job ranges between ₹10,000-₹18,000 per month. This is a Full Time job.
What are the working days and timings for this job?
Ans : This Helpdesk Executive (Office) job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hebbal, Bangalore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 1-7 years of experience can apply for this Helpdesk Executive (Office) job. Only female candidates can apply.
What are the key responsibilities of this Helpdesk Executive (Office) job?
Ans : As a Helpdesk Executive (Office), key responsibilities include skills like Computer Knowledge, Customer Handling, Handling Calls, Organizing & Scheduling. This role is part of Receptionist category.
Where is this job located?
Ans : This Helpdesk Executive (Office) job is located in Hebbal, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Customer Handling, Handling Calls, Organizing & Scheduling along with 1-7 years of experience is ideal for this Helpdesk Executive (Office) job.
Why should you apply for this Helpdesk Executive (Office) job?
Ans : This Helpdesk Executive (Office) job offers a salary between ₹10,000-₹18,000 per month. This is a Full Time opportunity and has 10 openings available.