Front Desk Receptionist

A Gym Front Desk Executive is the face of the fitness facility. They drive membership sales, manage client check-ins, and handle daily administrative tasks. They ensure a welcoming, organized environment while bridging the gap between members, personal trainers, and gym management.Key Responsibilities1. Sales & Membership ManagementLead Generation & Tours: Welcome walk-in guests, provide facility tours, and present membership packages.Sales Closings: Actively convert prospective clients into paying members.Renewals & Follow-ups: Reach out to existing members for renewals and call irregular or absent clients to encourage attendance.Onboarding: Assist with membership registration, process paperwork, and schedule initial fitness assessments with personal trainers.2. Front Desk & Customer ServiceClient Check-in: Monitor gym access, verify active memberships, and maintain accurate entry logs.Communication: Answer phone calls, respond to emails, and address member inquiries or complaints promptly and professionally.Support: Assist members with locker issues, guest passes, and class scheduling (e.g., Zumba, spinning,