ERP executive/ MIS

We are looking for a ERP Technical Training and Support Executive to join our team at Digital Data System, contributing to software, data, or IT system development and support. This role offers an in-hand salary of Rs 15,000/- onwords and a chance to work in a fast-paced, technology-driven environment. Key Responsibilities: Conduct ERP software training sessions for employees, clients, and end users. Prepare training materials, user manuals, SOPs, and presentations. Provide first-level technical and functional support for ERP-related issues. Troubleshoot user problems related to modules such as Finance, HR, Inventory, Sales, Purchase, and Production. Coordinate with developers and implementation teams for issue resolution and system enhancements. Monitor support tickets and ensure timely closure. Assist in ERP implementation, testing, and deployment activities. Maintain user access, master data, and system configurations as required. Support users during ERP upgrades and new feature rollouts. Gather user feedback and suggest process improvements. Conduct refresher training programs for existing users. Maintain documentation of issues, resolutions, and training records. Job Requirements: Basic understanding of ERP systems and business processes. Strong troubleshooting and problem-solving abilities. Good communication and presentation skills. Ability to train and support non-technical users. Familiarity with ERP modules such as Finance, HR, Inventory, CRM, or Manufacturing. Proficiency in MS Office tools (Excel, Word, PowerPoint).