Desktop Support Engineer / Technician

ROLES AND RESPONSIBILITIES: Installing and configuring various operating systems (Windows, Linux, macOS). : Install and troubleshoot hardware components and peripherals. : Basic understanding of network connectivity issues and resolving them. : Installing and configuring application software. Installing and updating antivirus software. : Configuring and troubleshooting mail clients like Outlook. : Regular system maintenance to prevent issues. : Keeping track of IT assets. Updating daily reports to the Key Technical Account Manager. : Installation and maintenance of operating systems on servers. Using backup software for data protection. Configuring wired and wireless networks. : Installing security patches for OS and applications. : Diagnosing and resolving server issues. : Advising on IT solutions based on customer requirements. : Coordinating with vendors for hardware and software needs. : Designing network and system configurations as per customer requirements. : Implementing new technologies based on customer needs Establishes and maintains network performance. Builds net configurations and connections. Troubleshoots network problems. IP address auditing. Establishes networking environment by designing system configuration and directing system installation