Sales Manager

Job Description Job Code: Position Associate Agency Development Manager Reporting To Sr. Associate Partner Mgt / Partner – Office Head Department Agency Function Agency Sales Location Band 5A Job Summary: Responsible for  Agent Quality Recruitment  Agent Development  Meeting WFYP Business targets  Conducting Career Seminars for Agents  Communicating Agent RnR regularly Key Responsibilities/ Key Deliverables: Agent Recruitment  Develop various sources of agent hiring & build a team of agent & agent pipe line.  Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring  Conduct Career Seminar of prospects  Follow agent hiring mechanism & other hiring norms Agent Development  Ensure product knowledge by MLI ways of training Field demonstration (FOD’s)  Development of agent prospecting habits, calling habits and work habits.  Work with agent on planning and reviewing of activities and goals.  Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets  Achievement of monthly, quarterly & yearly business plans.  Improve agent productivity & persistency by regular PRP/IID/GID etc…  Ensure companies product mix sales ratio and adhere to the business norms.  Maintain agent pro activity as per business plan Customer Centricity  Be MLI brand ambassador & a customer champion  Follow MLI sales practice to develop deep customer loyalty  Hold periodical customer meet to understand customer pulse & need  Ensure customer queries are responded to satisfactorily as per MLI standard. Measures of Success: Key Responsibilities/ Key Deliverables: Agent Recruitment  Develop various sources of agent hiring & build a team of agent & agent pipe line.  Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring  Conduct Career Seminar of prospects  Follow agent hiring mechanism & other hiring norms Agent Development  Ensure product knowledge by MLI ways of training Field demonstration (FOD’s)  Development of agent prospecting habits, calling habits and work habits.  Work with agent on planning and reviewing of activities and goals.  Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets  Achievement of monthly, quarterly & yearly business plans.  Improve agent productivity & persistency by regular PRP/IID/GID etc…  Ensure companies product mix sales ratio and adhere to the business norms.  Maintain agent pro activity as per business plan Customer Centricity  Be MLI brand ambassador & a customer champion  Follow MLI sales practice to develop deep customer loyalty  Hold periodical customer meet to understand customer pulse & need  Ensure customer queries are responded to satisfactorily as per MLI standard. Measures of Success:  Achievement of business plan & GPA  Recruitment / Development & Activisation of agent as per plan.  Number MTD Active  Persistancy as per grid  Number of EC/MDRT agent Measures of Success:  Achievement of business plan & GPA  Recruitment / Development & Activisation of agent as per plan.  Number MTD Active  Persistancy as per grid  Number of EC/MDRT agent.