Back Office Operations

Job Summary We are looking for a male Operations Assistant who is energetic, confident, and passionate about gaming and customer engagement. The ideal candidate will actively interact with customers, encourage participation in games, manage arena operations, and ensure an exciting and safe gaming experience for all clients. Key Responsibilities Engage customers and encourage participation in Laser Tag and Arcade games Explain game rules, safety guidelines, and gameplay clearly to clients Actively promote games, packages, and offers to increase participation Manage smooth operations inside the gaming arenas Ensure safety, discipline, and proper use of gaming equipment Assist customers during gameplay and resolve on-ground issues Maintain cleanliness and readiness of arenas and gaming equipment Coordinate with reception and team members for crowd management Deliver high-energy customer service and create a fun gaming atmosphere Requirements & Qualifications Male candidate only Confident communicator with good client-handling skills Passionate about gaming and customer engagement Ability to work in a fast-paced, rigorous environment Physically fit to manage arena activities and long working hours Strong interpersonal and teamwork skills Willingness to handle operational responsibilities Immediate joiner preferred Preferred Skills Experience in gaming zones, entertainment parks, or customer engagement roles Ability to upsell gaming sessions and packages High energy, enthusiasm, and a positive attitude