Telecalling Executive
12,000 - 23,000 per month + Incentives
Energik
Ezra Street, Kolkata
Job Highlights
- 12th Pass and above
- Sales Type: B2B Sales
- All genders
- 09:00 AM - 06:00 PM | 6 days working | Day Shift
- Job Benefits: Insurance, PF, Medical Benefits
- Languages: Hindi, Bengali
- PAN Card, Aadhar Card
- Industry Type: B2B Sales
Job Description
We are looking for a Telecalling Executive to join our team at Energik. The role offers ₹ 12,000 - ₹ 23,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 1 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
Other Details
- Qualification
- 12th Pass and above
- Experience
- 1 - 6+ years Experience in Customer Support / TeleCaller
- Salary
- 12,000 - 23,000 per month + Incentives
- Job Type
- Full Time
- Working Days
- 6 days working
- Gender
- Any
- Openings
- 10 Openings
- Incentives
- ₹5,000 incentives included
- Location
- Ezra Street, Kolkata
Contact & Interview
Contact Person: G shankar
Interview Address: 32 EZRA STREET KOLKATA 700001, Ezra Street, Kolkata
Note: Never pay money to anyone for a job. Report recruiters who ask for fees.
More about this Telecalling Executive job
Who is eligible to apply for this Telecalling Executive job at Energik?
Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge, Query Resolution for this Telecalling Executive job offered by Energik.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹23,000 per month in this Telecalling Executive position.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ezra Street, Kolkata.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecalling Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecalling Executive, you will work on skills like Computer Knowledge, Query Resolution.
Where is this job located?
Ans : This Telecalling Executive job is located in Ezra Street, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 1-7 years of experience is ideal for this Telecalling Executive job.
Why should you apply for this Telecalling Executive job?
Ans : This Telecalling Executive job offers a salary between ₹12,000-₹23,000 per month. This is a Full Time opportunity and has 10 openings available.