Telecaller
10,000 - 30,000 per month
Upturn United Consultancy Private Limited
Sector V - Salt Lake, Kolkata
Job Highlights
- Graduate and above
- Sales Type: legal
- All genders
- 6 days working | Day Shift
- Job Benefits: PF
- Languages: Hindi, Bengali
Job Description
We are looking for a Telecaller to join our team at Uucpl. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to LEGAL. The role offers ₹10000 - ₹30000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 2 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.
Other Details
- Qualification
- Graduate and above
- Experience
- 2 - 5 years Experience in Customer Support / TeleCaller
- Salary
- 10,000 - 30,000 per month
- Job Type
- Full Time
- Working Days
- 6 days working
- Gender
- Any
- Openings
- 10 Openings
- Incentives
- ₹0 incentives included
- Location
- Sector V - Salt Lake, Kolkata
Contact & Interview
Contact Person: Rituja Deb
Interview Address: Sector V - Salt Lake, Kolkata, Sector V - Salt Lake, Kolkata
Note: Never pay money to anyone for a job. Report recruiters who ask for fees.
More about this Telecaller job
What qualifications and experience are required for this Telecaller position?
Ans : Candidates should have a Graduate and above qualification with 2-5 years of experience and skills like Computer Knowledge, Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹10,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many vacancies are there for this Telecaller job?
Ans : There are 10 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Sector V - Salt Lake, Kolkata.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 2-5 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹10,000-₹30,000 per month. This is a Full Time job and has 10 openings.