Telecaller
20,000 - 30,000 per month
Prefer Auto Parts
BTM Layout, Bangalore
Job Highlights
- 12th Pass and above
- All genders
- 6 days working | Day Shift
- Industry Type: BPO
Job Description
We are looking for a Telecaller to join our team at Prefer Auto Parts. The role offers ₹20000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.
Other Details
- Qualification
- 12th Pass and above
- Experience
- 6 - 12 months Experience in Customer Support / TeleCaller
- Salary
- 20,000 - 30,000 per month
- Job Type
- Full Time
- Working Days
- 6 days working
- Gender
- Any
- Openings
- 19 Openings
- Incentives
- ₹0 incentives included
- Location
- BTM Layout, Bangalore
Contact & Interview
Contact Person: Saqi
Interview Address: BTM Layout, BTM Layout, Bangalore
Note: Never pay money to anyone for a job. Report recruiters who ask for fees.
More about this Telecaller job
What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-1 years of experience.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹20,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in BTM Layout, Bangalore.
How many openings are available for this position?
Ans : There are 19 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What does the role of Telecaller involve?
Ans : As a Telecaller, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller job is located in BTM Layout, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-1 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 19 openings available.