Telecaller
18,000 - 55,000 per month + Incentives
Monexaa Research
Work from home
Job Highlights
- Graduate and above
- All genders
- 5 days working | Day Shift
- Languages: Hindi
- PAN Card, Aadhar Card, Bank Account, NISM Certificate
- Industry Type: Banking
Job Description
We are looking for a Telecaller to join our team at Monexaa Research. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹18000 - ₹55000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.
Other Details
- Qualification
- Graduate and above
- Experience
- 6 - 12 months Experience in Customer Support / TeleCaller
- Salary
- 18,000 - 55,000 per month + Incentives
- Job Type
- Full Time
- Working Days
- 5 days working
- Gender
- Any
- Openings
- 50 Openings
- Incentives
- ₹15,000 incentives included
- Location
- Work from home
Contact & Interview
Contact Person: HR Team
Interview Address: Vijay Nagar, Scheme No 54, Indore, Vijay Nagar, Scheme No 54, Indore
Note: Never pay money to anyone for a job. Report recruiters who ask for fees.
More about this Telecaller job
Who is eligible to apply for this Telecaller job at Monexaa Research?
Ans : Candidates should have a Graduate and above qualification for this Telecaller job offered by Monexaa Research.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹55,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
Where is this job located?
Ans : This Telecaller job is located in AB Road indore, Indore.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹18,000-₹55,000 per month. This is a Full Time opportunity and has 50 openings available.