Telecaller
16,000 - 35,000 per month
Concentrix
New Gurgaon, Gurgaon
Job Highlights
- 12th Pass and above
- All genders
- 6 days working | Rotational Shift
- Job Benefits: Cab
- Industry Type: Telecom / ISP
Job Description
We are looking for a Telecaller to join our team at Concentrix to handle customer calls, provide exceptional customer support and resolve queries related to Telecom / ISP. The role offers an attractive in-hand salary of ₹16000 - ₹35000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0.5 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the rotational shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.
Other Details
- Qualification
- 12th Pass and above
- Experience
- 6 - 24 months Experience in Customer Support / TeleCaller
- Salary
- 16,000 - 35,000 per month
- Job Type
- Full Time
- Working Days
- 6 days working
- Gender
- Any
- Openings
- 98 Openings
- Incentives
- ₹0 incentives included
- Location
- New Gurgaon, Gurgaon
Contact & Interview
Contact Person: Sourav Sharma
Note: Never pay money to anyone for a job. Report recruiters who ask for fees.
More about this Telecaller job
What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹16,000-₹35,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in New Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There are 98 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Telecaller job is located in New Gurgaon, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹16,000-₹35,000 per month. This is a Full Time opportunity and has 98 openings available.