Telecaller
12,500 - 13,500 per month
Avii Insurance
Ameerpet, Hyderabad
Job Highlights
- Graduate and above
- Sales Type: Health/ Term Insurance
- Females Only
- 6 days working | Day Shift
- Industry Type: Health/ Term Insurance
Job Description
We are looking for a Telecaller to join our team at Avii Insurance. The role offers ₹12500 - ₹13500 and involves managing customer calls, delivering outstanding customer service related to Health/ Term Insurance. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.
Other Details
- Qualification
- Graduate and above
- Experience
- 0 - 5 years Experience in Customer Support / TeleCaller
- Salary
- 12,500 - 13,500 per month
- Job Type
- Full Time
- Working Days
- 6 days working
- Gender
- Female
- Openings
- 5 Openings
- Incentives
- ₹0 incentives included
- Location
- Ameerpet, Hyderabad
Contact & Interview
Contact Person: Prashanth
Interview Address: Ameerpet, Hyderabad, Ameerpet, Hyderabad
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More about this Telecaller job
Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a Graduate and above qualification with 0-5 years of experience can apply for this Telecaller role.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹12,500-₹13,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ameerpet, Hyderabad.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 0-5 years of experience can apply for this Telecaller job. Only female candidates can apply.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller job is located in Ameerpet, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 0-5 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹12,500-₹13,500 per month. This is a Full Time opportunity and has 5 openings available.