Telecaller
25,000 - 30,000 per month
Anupam Industries
Mayapuri Industrial Area Phase I, Delhi
Job Highlights
- Graduate and above
- Sales Type: B2B Sales
- All genders
- 6 days working | Day Shift
- Languages: Telugu, Kannada
- Industry Type: B2B Sales
Job Description
We are looking for a Telecaller to join our team at Anupam Industries. The role offers ₹25,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 2 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.
Other Details
- Qualification
- Graduate and above
- Experience
- 2 - 3 years Experience in Customer Support / TeleCaller
- Salary
- 25,000 - 30,000 per month
- Job Type
- Full Time
- Working Days
- 6 days working
- Gender
- Any
- Openings
- 2 Openings
- Incentives
- ₹0 incentives included
- Location
- Mayapuri Industrial Area Phase I, Delhi
Contact & Interview
Contact Person: HR Team
Interview Address: B-12, Phase 1, Mayapuri Industrial Area Phase I, Delhi
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More about this Telecaller job
What qualifications and experience are required for this Telecaller position?
Ans : Candidates should have a Graduate and above qualification with 2-3 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹25,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mayapuri Industrial Area Phase I, Delhi.
How many vacancies are there for this Telecaller job?
Ans : There are 2 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Mayapuri Industrial Area Phase I, Delhi.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge with 2-3 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 2 openings.