Sales Co-ordinator

We are looking for a Sales Co-Ordinator to join our team at A Tech Solution. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Automation. The role offers ₹20,000 - ₹25,000 and a dynamic environment with opportunities for growth. Key Responsibilities: Handle customer calls in a professional and efficient manner Address customer queries, concerns, and complaints with a problem-solving approach Maintain accurate records of customer interactions and follow-ups Provide timely and relevant information to customers to resolve their issues Work collaboratively with other teams to escalate and resolve complex issues Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates Job Requirements: The minimum qualification for this role is Graduates and Post Graduate and 0 - 2 years of experience. You will be responsible for offering relevant information and co-ordination, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.