International Non Voice Process
20,000 - 60,000 per month + Incentives
Microsoft Azure
Udyog Vihar Phase V, Gurgaon
Job Highlights
- 12th Pass and above
- All genders
- 5 days working | Day Shift
- Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits
- PAN Card, Aadhar Card
- Industry Type: BPO
Job Description
We are looking for a International Non Voice and Voice Process Candidates to join our team at Microsoft Azure. The role offers ₹ 20,000 - ₹ 60,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.
Other Details
- Qualification
- 12th Pass and above
- Experience
- 0 - 5 years Experience in Customer Support / TeleCaller
- Salary
- 20,000 - 60,000 per month + Incentives
- Job Type
- Full Time
- Working Days
- 5 days working
- Gender
- Any
- Openings
- 70 Openings
- Incentives
- ₹10,000 incentives included
- Location
- Udyog Vihar Phase V, Gurgaon
Contact & Interview
Contact Person: Tarun Nijhawan
Note: Never pay money to anyone for a job. Report recruiters who ask for fees.
More about this International Non Voice Process job
What skills and experience do you need for this International Non Voice Process job?
Ans : To apply for this International Non Voice Process job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process along with 0-5 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹60,000 per month in this International Non Voice Process position.
What shift and timings does this job follow?
Ans : This International Non Voice Process job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Udyog Vihar Phase V, Gurgaon.
How many vacancies are there for this International Non Voice Process job?
Ans : There are 70 vacancies for this International Non Voice Process role.
Is this job open for all genders?
Ans : Yes, this International Non Voice Process job is open for both male and female candidates.
What work will you do in this role?
Ans : As a International Non Voice Process, you will work on skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this International Non Voice Process position is Udyog Vihar Phase V, Gurgaon.
Who is the right fit for this International Non Voice Process job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process with 0-5 years of experience is the right fit for this International Non Voice Process job.
What makes this International Non Voice Process job a good opportunity?
Ans : This International Non Voice Process job is a good opportunity as it offers a salary between ₹20,000-₹60,000 per month. This is a Full Time job and has 70 openings.