International Non Voice Process

About the Company Knack Group is a 15-year-old diversified business conglomerate with strong presence in Healthcare Services, Healthcare IT, and Enterprise IT & Analytics. Our Healthcare KPO arm delivers deep healthcare domain expertise, process maturity, operational excellence, and cost-effective delivery models, enabling Fortune 500 clients to achieve measurable business outcomes. Job Title Process Associate Job Location Jaipur Job Description As a Process Associate, you will be responsible for supporting US healthcare revenue cycle operations through effective communication with insurance companies and internal stakeholders. Key Responsibilities: If Required make outbound calls to US insurance companies to check claim status Handle denials management and patient eligibility verification Perform insurance follow-ups to ensure timely claim resolution Ensure adherence to defined productivity and quality standards Maintain accurate documentation and follow compliance guidelines Meet daily and monthly performance targets within stipulated timelines Work Details & Benefits 5 days working (Saturday & Sunday off) Night shifts (US healthcare process) Cab facility (as per company policy) Meal facility Competitive salary – best as per company standards Opportunity to work with a stable organization and global healthcare clients Candidate Requirements / Qualifications / Skills Educational Qualification: Graduates from any discipline 12th Pass candidates may also be considered with 6 months to 1 year of experience Not Considering: B.Tech pursuing candidates B. Pharmacy pursuing candidates Skills & Competencies: Good command over English (spoken and written) Willingness to work in night shifts Strong analytical and problem-solving skills Computer proficiency with basic applications Good listening and comprehension skills Ability to work in a process-driven environment Experience: Freshers are welcome to apply