Email & Chat Support Executive
17,000 - 29,000 per month
Amazon
INDIA GATE, Delhi
Job Highlights
- 12th Pass and above
- All genders
- 5 days working | Flexible Shift
- Industry Type: BPO
Job Description
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.
Other Details
- Qualification
- 12th Pass and above
- Experience
- 0 - 3 years Experience in Customer Support / TeleCaller
- Salary
- 17,000 - 29,000 per month
- Job Type
- Full Time
- Working Days
- 5 days working
- Gender
- Any
- Openings
- 5 Openings
- Incentives
- ₹0 incentives included
- Location
- INDIA GATE, Delhi
Contact & Interview
Contact Person: HR Team
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More about this Email & Chat Support Executive job
What skills and experience do you need for this Email & Chat Support Executive job?
Ans : To apply for this Email & Chat Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Email & Chat Support Executive job ranges between ₹17,000-₹29,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Email & Chat Support Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in INDIA GATE, Delhi.
How many vacancies are there for this Email & Chat Support Executive job?
Ans : There are 5 vacancies for this Email & Chat Support Executive role.
Is this job open for all genders?
Ans : Yes, this Email & Chat Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Email & Chat Support Executive job?
Ans : As a Email & Chat Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Email & Chat Support Executive position is INDIA GATE, Delhi.
Who is the right fit for this Email & Chat Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-3 years of experience is the right fit for this Email & Chat Support Executive job.
What makes this Email & Chat Support Executive job a good opportunity?
Ans : This Email & Chat Support Executive job is a good opportunity as it offers a salary between ₹17,000-₹29,000 per month. This is a Full Time job and has 5 openings.