Education Counsellor
5,000 - 20,000 per month
Cerebral Compass
Work from home
Job Highlights
- Post Graduate and above
- Sales Type: Education
- Females Only
- 6 days working | Day Shift
Job Description
We are looking for a Education Counsellor to join our team at Cerebral Compass. The role offers ₹ 5,000 - ₹ 20,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Post Graduate and 2 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.
Other Details
- Qualification
- Post Graduate and above
- Experience
- 2 - 5 years Experience in Customer Support / TeleCaller
- Salary
- 5,000 - 20,000 per month
- Job Type
- Full Time
- Working Days
- 6 days working
- Gender
- Female
- Openings
- 1 Opening
- Incentives
- ₹0 incentives included
- Location
- Work from home
Contact & Interview
Contact Person: Piyush Raj
Note: Never pay money to anyone for a job. Report recruiters who ask for fees.
More about this Education Counsellor job
What skills and experience do you need for this Education Counsellor job?
Ans : To apply for this Education Counsellor job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 2-5 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹5,000-₹20,000 per month in this Education Counsellor position.
What shift and timings does this job follow?
Ans : This Education Counsellor job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Education Counsellor job?
Ans : There is 1 vacancy for this Education Counsellor role.
Which candidates are eligible to apply?
Ans : Candidates with a Post Graduate and above qualification and 2-5 years of experience are eligible to apply for this Education Counsellor role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Education Counsellor, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Education Counsellor position is Civil Lines, Bareilly.
Who is the right fit for this Education Counsellor job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 2-5 years of experience is the right fit for this Education Counsellor job.
What makes this Education Counsellor job a good opportunity?
Ans : This Education Counsellor job is a good opportunity as it offers a salary between ₹5,000-₹20,000 per month. This is a Full Time job and has 1 openings.