Customer Support Team Leader
25,000 - 90,000 per month + Incentives
Hdfc Life
Anna Nagar East, Chennai
Job Highlights
- 12th Pass and above
- All genders
- 6 days working | Day Shift
- Industry Type: Life Insurance
Job Description
We are looking for a Customer Support Team Leader to join our team at Hdfc Life to handle customer calls, provide exceptional customer support and resolve queries related to Life Insurance. The role offers an attractive in-hand salary of ₹25000 - ₹174000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.
Other Details
- Qualification
- 12th Pass and above
- Experience
- 0 - 2 years Experience in Customer Support / TeleCaller
- Salary
- 25,000 - 90,000 per month + Incentives
- Job Type
- Full Time
- Working Days
- 6 days working
- Gender
- Any
- Openings
- 25 Openings
- Incentives
- ₹40,000 incentives included
- Location
- Anna Nagar East, Chennai
Contact & Interview
Contact Person: Nantha Kumar
Interview Address: Anna Nagar East, Chennai, Anna Nagar East, Chennai
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More about this Customer Support Team Leader job
Can freshers or experienced candidates apply for this Customer Support Team Leader role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Team Leader role.
What salary is offered for this Customer Support Team Leader job?
Ans : The salary for this Customer Support Team Leader job ranges between ₹25,000-₹90,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Anna Nagar East, Chennai.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Team Leader job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Team Leader job is located in Anna Nagar East, Chennai.
Why should you apply for this Customer Support Team Leader job?
Ans : This Customer Support Team Leader job offers a salary between ₹25,000-₹90,000 per month. This is a Full Time opportunity and has 25 openings available.