Customer Support Executive

16,000 - 25,000 per month
Victa Earlyjobs Technologies
Brookefield, Bangalore
0 - 5 years Experience in Customer Support / TeleCaller Full Time 50 Openings Posted 11 hours ago

Job Highlights

  • Graduate and above
  • All genders
  • 6 days working | Rotational Shift
  • Job Benefits: PF
  • Languages: Malayalam, Tamil
  • Industry Type: BPO

Job Description

Respond to customer queries and concerns via emails and calls in a timely and professional manner. Understand customer issues and provide accurate resolutions while maintaining service quality standards. Handle customer complaints, escalations, and follow-ups effectively. Maintain proper documentation of customer interactions and case updates. Ensure all responses are grammatically correct, professional, and aligned with company policies. Coordinate with internal departments to resolve customer issues efficiently. Meet productivity, quality, and customer satisfaction targets. Adhere to process guidelines, compliance requirements, and service-level agreements (SLAs). Continuously improve product and process knowledge to provide better customer support.
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

Other Details

Qualification
Graduate and above
Experience
0 - 5 years Experience in Customer Support / TeleCaller
Salary
16,000 - 25,000 per month
Job Type
Full Time
Working Days
6 days working
Gender
Any
Openings
50 Openings
Incentives
₹0 incentives included
Location
Brookefield, Bangalore

Contact & Interview

Contact Person: Anjali Mishra

Interview Address: BRookfield , Bangalore, Brookefield, Bangalore

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More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹16,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Brookefield, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Brookefield, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-5 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹16,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.

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