Customer Support Executive
22,000 - 26,000 per month
Teleperformance
Sector 18 Gurgaon, Gurgaon
Job Highlights
- Graduate and above
- All genders
- 6 days working | Day Shift
- Job Benefits: Cab
- Industry Type: BPO
Job Description
We are looking for a Customer Support Executive to join our team at Teleperformance. The role offers ₹22000 - ₹26000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.
Other Details
- Qualification
- Graduate and above
- Experience
- 6 - 12 months Experience in Customer Support / TeleCaller
- Salary
- 22,000 - 26,000 per month
- Job Type
- Full Time
- Working Days
- 6 days working
- Gender
- Any
- Openings
- 50 Openings
- Incentives
- ₹0 incentives included
- Location
- Sector 18 Gurgaon, Gurgaon
Contact & Interview
Contact Person: Pradeep
Interview Address: , Sector 18, Gurgaon
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More about this Customer Support Executive job
What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-1 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹22,000-₹26,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 18 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Sector 18 Gurgaon, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-1 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹22,000-₹26,000 per month. This is a Full Time opportunity and has 50 openings available.