Customer Support Executive
15,000 - 20,000 per month
Sone India Group Of Industries
Ballabhgarh, Faridabad
Job Highlights
- Graduate and above
- Sales Type: B2B Sales
- Females Only
- 6 days working | Day Shift
- Languages: Hindi
- PAN Card, Aadhar Card, Bank Account
- Industry Type: B2B Sales
Job Description
We are looking for a Customer Support Executive to join our team at Sone India Group Of Industries. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹15,000 - ₹20,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 2 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 4 years of experience.
Other Details
- Qualification
- Graduate and above
- Experience
- 2 - 4 years Experience in Customer Support / TeleCaller
- Salary
- 15,000 - 20,000 per month
- Job Type
- Full Time
- Working Days
- 6 days working
- Gender
- Female
- Openings
- 2 Openings
- Incentives
- ₹0 incentives included
- Location
- Ballabhgarh, Faridabad
Contact & Interview
Contact Person: Priyanka Samant
Interview Address: Ballabgarh, Faridabad, Haryana, Ballabhgarh, Faridabad
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More about this Customer Support Executive job
What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 2-4 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ballabhgarh, Faridabad.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 2-4 years of experience can apply for this Customer Support Executive job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Support Executive job is located in Ballabhgarh, Faridabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 2-4 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 2 openings available.