Customer Relationship Manager

We are looking for a CRM Executive who can effectively manage customer relationships and ensure a positive customer experience. The candidate should have good communication skills, be able to handle customer queries, maintain regular follow-ups, and coordinate with internal teams for issue resolution. Skills Required: • Good Communication Skills • Customer Handling • Follow-up Management • Active Listening • Problem Solving • Client Coordination • Relationship Building • Time Management • Teamwork • Positive Attitude • Multitasking Ability Roles & Responsibilities: • Handle customer queries and concerns professionally. • Maintain regular follow-ups with customers. • Update customer information in the CRM system. • Coordinate with different departments to resolve issues. • Ensure customer satisfaction and retention. • Maintain proper records and reports. • Build and maintain strong customer relationships. Preferred: • Strong interpersonal skills. • Ability to work in a fast-paced environment. • Customer-focused approach.