Customer Relationship Manager
50,000 - 70,000 per month
Pal Svam Power Solutions
Udyog Vihar Phase IV, Gurgaon
Job Highlights
- Graduate and above
- Sales Type: Automobile dealership
- Females Only
- 6 days working | Day Shift
- Job Benefits: Insurance, PF, Medical Benefits
- Languages: Hindi
- PAN Card, CCRM Certificate, Bank Account, 2-Wheeler Driving Licence, Aadhar Card, Laptop/Desktop
Job Description
We are looking for a Customer Relationship Manager from Strong experience of service backend support of Automobile dealership along with 10 to 12 years experience to join our team at Pal Svam Power Solutions Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Cummins DG Genset Spare Parts After Sales Service and Maintenance. The role offers an attractive in-hand salary of ₹50,000 - ₹70,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Graduate and 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 6+ years of experience.
Other Details
- Qualification
- Graduate and above
- Experience
- 6 - 6+ years Experience in Customer Support / TeleCaller
- Salary
- 50,000 - 70,000 per month
- Job Type
- Full Time
- Working Days
- 6 days working
- Gender
- Female
- Openings
- 20 Openings
- Incentives
- ₹0 incentives included
- Location
- Udyog Vihar Phase IV, Gurgaon
Contact & Interview
Contact Person: Mangtu Ram
Interview Address: Plot No.78 Udyog Vihar Phase IV Gurgaon Near Airtel Building, Udyog Vihar Phase IV, Gurgaon
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More about this Customer Relationship Manager job
What qualifications and experience are required for this Customer Relationship Manager position?
Ans : Candidates should have a Graduate and above qualification with 7-7 years of experience and skills like Computer Knowledge, Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Manager job ranges between ₹50,000-₹70,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Udyog Vihar Phase IV, Gurgaon.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 7-7 years of experience can apply for this Customer Relationship Manager job. Only female candidates can apply.
What are the key responsibilities of this Customer Relationship Manager job?
Ans : As a Customer Relationship Manager, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Relationship Manager job is located in Udyog Vihar Phase IV, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 7-7 years of experience is ideal for this Customer Relationship Manager job.
Why should you apply for this Customer Relationship Manager job?
Ans : This Customer Relationship Manager job offers a salary between ₹50,000-₹70,000 per month. This is a Full Time opportunity and has 20 openings available.