Customer Relationship Manager
60,000 - 60,000 per month
Alpha Uno Consulting
Juhu, Mumbai
Job Highlights
- Graduate and above
- Sales Type: Restaurants
- Males Only
- 6 days working | Rotational Shift
- Job Benefits: Meal, Insurance, PF, Medical Benefits
Job Description
Customer Relations Manager – Restaurant (Juhu, Mumbai)
Location: Juhu, Mumbai
Job Type: Full‑time | Shift-based
Experience in customer service / restaurant guest relations
Role Overview
Responsible for ensuring excellent guest experience, handling customer interactions, resolving issues, managing feedback, and supporting smooth front‑of‑house operations.
Key Responsibilities
Greet guests and ensure a warm, welcoming experience
Handle customer queries, complaints, and service recovery
Maintain high standards of hospitality and guest satisfaction
Coordinate with kitchen and service teams for smooth operations
Manage reservations, table allocation, and peak‑hour flow
Collect and track customer feedback for improvement
Support billing, POS operations, and daily reporting
Ensure hygiene, safety, and service quality standards
Required Skills & Experience
Experience in customer service / guest relations (QSR/restaurant preferred)
Strong communication and interpersonal skills
Ability to handle pressure and resolve issues calmly
Basic POS/billing knowledge
Pleasant personality, grooming, and customer‑first mindset
Salary
₹60,000 per month (based on experience)
Benefits
PF, weekly off, free meals on duty, medical cover (where applicable), accommodation/transport support for outstation candidates
How to Apply
Send CV or WhatsApp to Mr. Roopin – 9307844948
Mention subject: Customer Relations Manager – Juhu
It is a Full Time Customer Support / TeleCaller job for candidates with 4 - 6+ years Experience.
Other Details
- Qualification
- Graduate and above
- Experience
- 4 - 6+ years Experience in Customer Support / TeleCaller
- Salary
- 60,000 - 60,000 per month
- Job Type
- Full Time
- Working Days
- 6 days working
- Gender
- Male
- Openings
- 1 Opening
- Incentives
- ₹0 incentives included
- Location
- Juhu, Mumbai
Contact & Interview
Contact Person: Roopin
Interview Address: Juhu, Juhu, Mumbai
Note: Never pay money to anyone for a job. Report recruiters who ask for fees.
More about this Customer Relationship Manager job
What qualifications and experience are required for this Customer Relationship Manager position?
Ans : Candidates should have a Graduate and above qualification with 4-7 years of experience.
What is the salary and job type for this role?
Ans : The salary is ₹60,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Juhu, Mumbai.
How many vacancies are there for this Customer Relationship Manager job?
Ans : There is 1 vacancy for this Customer Relationship Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 4-7 years of experience are eligible to apply for this Customer Relationship Manager role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Relationship Manager position is Juhu, Mumbai.
What makes this Customer Relationship Manager job a good opportunity?
Ans : This Customer Relationship Manager job is a good opportunity as it offers a salary of ₹60,000 per month. This is a Full Time job and has 1 opening.