Customer Relationship Associate

We are looking for a Customer Relationship Associate to join our team at Om Wellness Therapy Centre. The role offers ₹ 10,000 - ₹ 30,000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, wellness brand pvt ltd. which is success in India since 2010. this is only job who provide u name , fame , money , blessings , media coverage also. Join us for a great work environment with various opportunities for career growth. Key Responsibilities: Respond to customer inquiries, complaints and concerns with a problem-solving mindset. Log customer interactions and track follow-ups. Offer timely and relevant solutions to resolve customer issues. Collaborate with team members to escalate and address more complex concerns. Meet key performance metrics including call handling time, customer satisfaction and resolution rates. Job Requirements: The minimum qualification for this role is Graduate and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.