Customer Care Representative

25,000 - 27,000 per month
Luminoso International
Sewri, Mumbai
1 - 4 years Experience in Customer Support / TeleCaller Full Time 2 Openings Posted a day ago

Job Highlights

  • Graduate and above
  • All genders
  • 09:00 AM - 06:00 PM | 6 days working | Day Shift
  • Industry Type: FMCG

Job Description

• Call existing customers daily for order booking • Send product photos, PDFs, catalogs, and scheme details on WhatsApp • Understand customer requirements and suggest products • Prepare sales invoices/orders in software • Coordinate with warehouse team for dispatch • Follow up with customers regarding pending orders and delivery status • Follow up for payments and outstanding balances • Maintain customer calling records and order status • Inform customers about new arrivals, offers, and schemes • Resolve basic customer complaints or escalate to seniors • Maintain proper communication between customer, sales team, and warehouse
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

Other Details

Qualification
Graduate and above
Experience
1 - 4 years Experience in Customer Support / TeleCaller
Salary
25,000 - 27,000 per month
Job Type
Full Time
Working Days
6 days working
Gender
Any
Openings
2 Openings
Incentives
₹0 incentives included
Location
Sewri, Mumbai

Contact & Interview

Contact Person: Afsheen Khot

Interview Address: , Sewri, Mumbai

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More about this Customer Care Representative job

What skills and experience do you need for this Customer Care Representative job?
Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-4 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹27,000 per month in this Customer Care Representative position.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sewri, Mumbai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Representative, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
Where is this job located?
Ans : This Customer Care Representative job is located in Sewri, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-4 years of experience is ideal for this Customer Care Representative job.
Why should you apply for this Customer Care Representative job?
Ans : This Customer Care Representative job offers a salary between ₹25,000-₹27,000 per month. This is a Full Time opportunity and has 2 openings available.

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