Customer Care Representative
17,000 - 45,000 per month
Grownow Hr
Thane West, Thane
Job Highlights
- 12th Pass and above
- All genders
- 5 days working | Rotational Shift
- Job Benefits: Cab, PF
- Industry Type: BPO
Job Description
We are looking for a Customer Care Representative to join our team at Grownow Hr to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹17,000 - ₹45,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Rotational shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.
Other Details
- Qualification
- 12th Pass and above
- Experience
- 0 - 6+ years Experience in Customer Support / TeleCaller
- Salary
- 17,000 - 45,000 per month
- Job Type
- Full Time
- Working Days
- 5 days working
- Gender
- Any
- Openings
- 25 Openings
- Incentives
- ₹0 incentives included
- Location
- Thane West, Thane
Contact & Interview
Contact Person: Camron Correia
Note: Never pay money to anyone for a job. Report recruiters who ask for fees.
More about this Customer Care Representative job
What skills and experience do you need for this Customer Care Representative job?
Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Representative job ranges between ₹17,000-₹45,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many vacancies are there for this Customer Care Representative job?
Ans : There are 25 vacancies for this Customer Care Representative role.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Representative job?
Ans : As a Customer Care Representative, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Representative position is Thane West, Mumbai.
Who is the right fit for this Customer Care Representative job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-7 years of experience is the right fit for this Customer Care Representative job.
What makes this Customer Care Representative job a good opportunity?
Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹17,000-₹45,000 per month. This is a Full Time job and has 25 openings.