Customer Care Executive
19,000 - 23,000 per month
G S T Corporation
Okhla Phase II, Delhi
Job Highlights
- All Education levels
- Sales Type: Medical Devices
- All genders
- 6 days working | Day Shift
- Job Benefits: PF
Job Description
Apply @9217307059
Job Description / Requirement:
Handle inbound calls, after-sales support, outbound follow-ups/feedback calls, and WhatsApp chats for customers. Focus on empathetic, efficient query resolution to boost satisfaction.
Key Responsibilities:
Answer inbound calls and resolve product/order queries.
Provide after-sales support (returns, warranties, troubleshooting).
Make outbound calls for follow-ups and feedback.
Manage WhatsApp chats with quick, professional responses.
Log interactions in CRM and escalate as needed.
Essential Skills:
1-2 years of customer service experience.
Strong active listening, empathy, and conflict resolution abilities.
Excellent verbal and written communication in English
Preferred Attributes:
Experience in e-commerce or health/wellness products.
Positive attitude, patience under pressure, and a customer-first mindset.
Proficiency in CRM tools, WhatsApp Business, and telephony will be an added advantage.
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.
Other Details
- Qualification
- All Education levels
- Experience
- 1 - 3 years Experience in Customer Support / TeleCaller
- Salary
- 19,000 - 23,000 per month
- Job Type
- Full Time
- Working Days
- 6 days working
- Gender
- Any
- Openings
- 3 Openings
- Incentives
- ₹0 incentives included
- Location
- Okhla Phase II, Delhi
Contact & Interview
Contact Person: GST Corporation Ltd
Interview Address: B-13, Okhla Industrial Area, Okhla Phase II, Delhi
Note: Never pay money to anyone for a job. Report recruiters who ask for fees.
More about this Customer Care Executive job
What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 1-3 years of experience.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹19,000-₹23,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Okhla Phase II, Delhi.
How many openings are available for this position?
Ans : There are 3 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Okhla Phase II, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling along with 1-3 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹19,000-₹23,000 per month. This is a Full Time opportunity and has 3 openings available.