Customer Care Executive
25,000 - 30,000 per month
Emagn Solutions
Sector 63 Noida, Noida
Job Highlights
- Graduate and above
- All genders
- 6 days working | Day Shift
- Job Benefits: PF, Medical Benefits
- Languages: Hindi, Tamil
- Internet Connection
- Industry Type: BPO
Job Description
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.
Other Details
- Qualification
- Graduate and above
- Experience
- 2 - 3 years Experience in Customer Support / TeleCaller
- Salary
- 25,000 - 30,000 per month
- Job Type
- Full Time
- Working Days
- 6 days working
- Gender
- Any
- Openings
- 5 Openings
- Incentives
- ₹0 incentives included
- Location
- Sector 63 Noida, Noida
Contact & Interview
Contact Person: Tanvi
Interview Address: Sector 63 Noida, Sector 63, Noida
Note: Never pay money to anyone for a job. Report recruiters who ask for fees.
More about this Customer Care Executive job
What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 2-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹25,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 63 Noida, Noida.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Sector 63 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 2-3 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹25,000-₹30,000 per month. This is a Full Time opportunity and has 5 openings available.