BPO Customer Support Executive- voice process

Job Title: Customer Support Executive – PhonePe (Domestic Process) Location: Gurgaon Job Description: We are hiring Customer Support Executives for PhonePe Domestic Process. Candidates will be responsible for handling customer queries, providing resolutions, and ensuring a high-quality customer experience. Eligibility Criteria: • Graduate in any discipline. • Freshers and experienced candidates can apply. • Minimum 6 months of Customer Service experience preferred. • Insurance customer service experience will be an added advantage. • Excellent communication skills (B2 Level English). • Versant Score: 60 and above. Job Responsibilities: • Handle customer queries via calls. • Provide accurate information and timely resolutions. • Maintain high customer satisfaction levels. • Follow company processes and quality standards. • Achieve productivity and performance targets. Job Details: • Process: Domestic Customer Support • Work Mode: Work From Office • Shift: Rotational • Weekly Off: Rotational • Working Days: 6 Days a Week Salary: • Freshers: ₹24,000 CTC per month (Including PLI) • Experienced: ₹27,000 CTC per month (Including PLI) • PLI: 10% Important Note: ✔ Graduates only. ✔ Strong English communication skills are mandatory. ✔ Customer Service background preferred. ✔ Insurance customer service experience will be preferred. ✔ Immediate joiners are highly preferred. Interested candidates can share their updated resume.