Billing Executive

Job description: Key Responsibilities: 1. Order Punching: o Enter Orders: Accurately input customer orders into the system, ensuring all details (product, quantity, pricing) are correct. o Order Verification: Review orders for completeness and correctness, and resolve any discrepancies before processing. o Order Tracking: Monitor the status of orders and update records to reflect any changes or updates. 2. Billing: o Generate Invoices: Create and issue invoices based on orders processed, ensuring all charges are correctly listed. o Billing Queries: Address any billing-related queries from customers and resolve discrepancies or issues promptly. o Payment Processing: Track payments, manage accounts receivable, and follow up on overdue invoices. o 3. Follow-Up with Customers: o Order Confirmation: Contact customers to confirm order details and expected delivery dates. o Customer Service: Address any questions or concerns from customers regarding their orders, including issues with products or delivery. 4. Dispatch: o Coordination: Coordinate with the logistics or warehouse team to ensure timely and accurate dispatch of orders. o Delivery Tracking: Track and provide customers with updates on their delivery status. Additional Responsibilities: Record Keeping: Maintain accurate records of all sales transactions, communications, and customer interactions. Reporting: Generate and analyze sales reports to track performance and identify trends or issues. Communication: Serve as a point of contact between the sales team, customers, and other departments to ensure smooth operations. Qualifications: Education: Any graduate Experience: Previous experience in a sales coordinator role is preferred. Skills: Proficiency in Microsoft Office (Word, Excel). Strong organizational and multitasking abilities. Attention to detail and accuracy. Strong analytical and problem-solving skills.